Purchase Order T&C
Purchase Order Terms & Conditions - Oh My Ink Technology Limited
1. Order Confirmation
All purchase orders submitted are subject to acceptance by Oh My Ink Technology Limited
OMI reserves the right to accept or reject any order at its sole discretion.
2. Pricing & Promotional Offer
Prices stated in the purchase order are final and agreed upon at the time of submission.
Any promotional pricing (including discounts) is valid only until 22 April 2026, 23:59 (HKT).
Orders not accompanied by the required deposit before the deadline will not qualify for the promotional offer.
OMI reserves the right to amend pricing after the promotional period ends.
3. Payment Terms
A non-refundable deposit of 30% is required to confirm the order.
The remaining 70% balance must be paid prior to shipment.
Production and processing will only begin upon receipt of the deposit.
All payments are to be made in the agreed currency and method specified by OMI.
4. Production & Stock Allocation
Each machine's production lead time is 20 working days.
Existing stocks will be allocated on a first-come, first-served basis.
5. Delivery & Shipping
Estimated delivery timelines:
Sea freight: 25–60 working days
Air freight: 12–18 working days
Delivery timelines are estimates only and not guaranteed.
OMI is not liable for delays caused by customs clearance, logistics providers, or force majeure events.
Risk of loss transfers to the buyer upon dispatch.
6. Installation & Setup
Buyer is responsible for ensuring a suitable installation environment, including power supply and connectivity requirements.
Remote guidance may be provided by OMI where applicable.
On-site installation (if required) will be quoted separately.
7. Warranty
OMI provides a limited warranty covering manufacturing defects for a period specified in the invoice or agreement.
Warranty excludes misuse, mishandling, unauthorized modifications, and normal wear and tear.
Warranty claims must be submitted in writing with supporting evidence.
8. Returns & Refunds
All confirmed orders are non-cancellable and non-refundable, including deposits.
No returns will be accepted unless explicitly agreed in writing by OMI.
9. Intellectual Property
All software, AI systems, and technology embedded in the machines remain the exclusive property of OMI.
Buyer is granted a limited, non-transferable license to use the system for business purposes.
Reverse engineering, copying, or replication is strictly prohibited.
10. Limitation of Liability
OMI shall not be liable for any indirect, incidental, or consequential damages, including loss of revenue, profits, or business opportunities.
Total liability shall not exceed the amount paid for the product.
11. Force Majeure
OMI shall not be held responsible for failure or delay due to events beyond its control, including but not limited to natural disasters, war, civil unrest, government restrictions, or supply chain disruptions.
12. Governing Law
This agreement shall be governed by and construed in accordance with the laws of Hong Kong.
13. Dispute Resolution
Any dispute arising out of or in connection with this agreement shall be resolved by arbitration in Hong Kong, conducted by a single arbitrator, in accordance with the rules of the Hong Kong International Arbitration Centre (HKIAC).
The decision shall be final and binding.
14. Entire Agreement
These Terms & Conditions constitute the entire agreement between the parties and supersede all prior discussions or representations.
15. Commercial Use & Performance Disclaimer
OMI does not guarantee specific business outcomes, including revenue increase or conversion rates.
Any case studies, projections, or performance data shared are for reference only and may vary depending on usage, location, and business execution.